In the rapidly changing digital era, companies are under mounting pressure to provide instant, accurate, and flawless customer care on a multichannel basis. Customers call in through the phone,...
Introduction to Modern Call Center AI In recent times, there has been extensive discussion about artificial intelligence systems for call centers (which is commonly referred to as AI for...
Introduction to Advanced Voice Synthesis In recent times, there has been significant discussion about systems of Cartesia.ai (which in technical circles is known as neural text-to-speech or AI voice...
The Evolution of Voice Technology In recent times, there has been considerable discussion about systems of VAPI.ai (which in technical circles is referred to as Voice API or Voice...
Introduction to AI Voice Synthesis In recent times, there has been considerable discussion about systems of ElevenLabs (which in technical terms is referred to as AI voice synthesis or...
In today’s rapidly changing customer service landscape, using AI in call centers is revolutionizing the way businesses interact with their customers. AI technology not only enhances customer experience but...