Overview
Amber, an AI-powered conversational assistant, empathetically engages with employees at scale to understand sentiment and provide personalized support. Powered by advanced conversational AI and people science research, Amber acknowledges issues, asks thoughtful questions, and guides employees towards effective solutions. This innovative tool helps organizations foster a more connected and engaged workforce.
Key Amber Benefits
- Scalable empathetic conversations that provide personalized support to employees
- Accurate sentiment analysis with 95% precision, enabling early identification of disengaged or at-risk employees
- Actionable insights that empower managers to improve employee engagement and retention
“Honestly, Amber is a godsend for me.” – Anand Mathur, Group Head, HR
Optimize the Employee Lifecycle
inFeedo, the company behind Amber, offers a comprehensive suite of solutions to support the entire employee journey – from onboarding to offboarding.
Engagement
Continuously collect feedback, measure engagement, and equip managers with data-driven insights to take targeted action.
- Personalized 1-on-1 conversations at scale, fostering a sense of connection and care
- AI-powered attrition prediction to proactively identify and address retention risks
- Seamless feedback resolution with the help of conversational AI
AI-Assist
Empower employees and HR teams to work more efficiently by automating repetitive tasks and queries.
- Automated response to frequently asked questions, saving up to 60% of HR/IT bandwidth
- Smart ticket routing to the appropriate support channels
- Streamlined approval workflows for improved productivity
People Analytics
Gain a unified, data-driven understanding of your workforce with advanced analytics and insightful reporting.
- Customizable leaderboards and dashboards to track key performance indicators
- Configurable reports that surface trends and areas for improvement
- Predictive analytics to anticipate attrition risks and proactively address them
“We can now mine the minds and hearts of 8,000 employees.” – Sonia Fernandes, Chief Talent Officer
Conversational AI and People Science
inFeedo’s innovative approach combines the power of conversational AI with deep insights from people science research to drive exceptional employee experiences.
Key Capabilities:
- Advanced natural language processing to understand employee sentiment and intent
- 95% accurate sentiment analysis to identify and address issues early on
- Collaboration with a panel of I/O psychology experts to ground the solutions in scientific principles
- Ongoing consultancy services to help organizations optimize their employee experience strategies
Clients Trust inFeedo
inFeedo’s solutions have delivered exceptional results for its clients, showcasing their effectiveness in driving sustainable organizational impact.
- 11,000+ HRBP hours saved
- 37x ROI
- 16,000+ at-risk employees retained
Enterprise-Grade Platform
Designed to support global workforces, inFeedo’s platform offers robust security, compliance, and seamless integration capabilities.
- Fully GDPR and ISO compliant to protect sensitive employee data
- Seamless integration with leading human capital management (HCM) tools
- Scalable to support thousands of employees across multiple locations and languages
- Available in multiple languages to cater to diverse global workforces
About inFeedo
inFeedo is trusted by 275+ CHROs across 60+ countries, with over 4 million conversations analyzed to date. As a leader in the employee experience and people analytics space, inFeedo is committed to empowering organizations to create a more connected, engaged, and thriving workforce.
