An AI Credit Controller is an intelligent agent (powered by artificial intelligence) designed to automate and streamline credit control and debt collection processes within a company.
In practice:
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It monitors outstanding invoices and payment due dates.
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Sends automated reminders (calls, emails, SMS) for overdue payments, adapting tone and approach to the customer’s profile.
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Engages in real-time conversations with customers, answering questions about invoices, payment terms, or installment plans.
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Integrates with CRM or ERP systems to automatically update credit statuses.
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Helps reduce collection times, improve cash flow, and minimize the risk of bad debt.
In short: it’s the digital equivalent of a credit manager—working 24/7, never taking a holiday, and with the patience of a monk.
