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CALLIN.IO CUSTOMER SURVEY

Customer Value & Case Study Survey

Customer Value & Case Study Survey

Please answer all questions honestly and with the most accurate data possible. All responses will be manually reviewed by our team to validate your use case metrics. Once verified, a €100 credit or $110 USD credit will be instantly added to your account, depending on your account currency. Thank you for your precise feedback!

Please answer all questions honestly and with the most accurate data possible. All responses will be manually reviewed by our team to validate your use case metrics. Once verified, a €100 credit or $110 USD credit will be instantly added to your account, depending on your account currency. Thank you for your precise feedback!

SECTION 1

Business Profile

Business Profile

These questions help us understand your business context.

4. What industry is your business in?

SECTION 2

Legacy System & Baseline Metrics

Legacy System & Baseline Metrics

These questions establish what your phone operations looked like before using Callin.io.

6. How did you handle inbound or outbound calls before switching to Callin.io?

SECTION 3

Operational Efficiency & Optimization

Operational Efficiency & Optimization

These questions measure the direct impact of conversational AI on your current business operations.

9. On average, how many inbound or outbound calls does your business receive or make per day where the Callin.io AI agent provides support?

10. Approximately, what percentage of your manual call handling has been successfully automated since switching to Callin.io?

11. If you previously used a traditional VoIP IVR menu, by how much time has Callin.io reduced the average call duration by allowing customers to speak directly with the AI?

12. What percentage of incoming calls is now completely resolved by the Callin.io AI agent without needing a transfer to a human operator?

SECTION 4

Product Feedback

Product Feedback

This helps our product team prioritize future updates and new features.

SECTION 5

Required Declarations & Consents

Required Declarations & Consents

Please check the boxes below to submit your form and claim your €100 credit.

16. Terms & Media Release — mandatory

Submit your completed survey. Our team will review your answers and apply the €100 or USD 110 in AI voice credit after verification.